Site Help / FAQs

Find quick answers to your questions below...

Order Status		Pricing and Billing
-	Has my order been shipped?	-	I have a question regarding my charges.
-	How do I change quantities or cancel an item in my order?	-	I need a copy of my receipt/invoice.
-	How do I track my order?	-	When will my credit card be charged?
-	My order hasn't arrived.	-	Do you accept cheques / postal orders?
		-	Do you accept payments over the telephone?

My Account		Buyers Guide
-	How do I create an account?	-	How do I find a product?
-	How do I edit my account information?	-	How do I navigate the site?
-	How much is my shipping?	-	How do I use a coupon?
-	I have forgotten my password.	-	Do you accept cheques / postal orders?
-	How do I return my product?	-	Why are the brand labels missing?
-	I received the wrong product.	-	I normally buy ** size, but the item doesn't fit.
-	What is your return policy?	-	Do you offer free fabric samples?
-	When will my order ship?

International Shipping
-	Do you ship to my country?
-	What are my payment choices?
-	When will my order ship and what are my shipping charges?
-	What is the return policy?